My page isn't accepting donations

Follow

If your page is not accepting donations, please contact our customer support team via https://everydayherouk.zendesk.com/hc/en-gb/requests/new with the following information:

  • A note of the error message that is given
  • The URL of the page you are trying to donate to
  • The email address that was used when making the donation

This will allow us to confirm what is causing the issue and address it. 

Have more questions? Submit a request